Showing posts with label Work. Show all posts
Showing posts with label Work. Show all posts

Tuesday, February 10, 2015

How to deal with Toxic personality

Toxic personality is present in every day's living. Whether we like it or not, they are here to stay. What exactly is toxic personality and what do they do that makes them be graded as toxic ? Well, for one thing, they contribute to the negative emotions of any circumstances, watch as they surface, because it is not just in bad moments that they will say something negative, they are capable to turn a pleasant moments into doubtful and tearful emotions too. 

The key factor is the domineering personality, not loudly but forcefully through behaviors and statements they make about life standards. Often, they will glorify in details how others have fallen short of the standards implying that they have maintained the high standards. They create doubts in the listeners that they also are not good enough. The statements are harmless on their own but it has an under-tune shadow meaning if you listen in carefully. The person is saying one thing but implying another. If you are not alert, you will miss the points. 

"I expect higher standard than this." - This is not good enough.
"Anybody can do this." - This is the job for idiot.
"You all wouldn't be able to sleep after this audit." - You guys get ready for hell.
"I believe whoever still uses this XYZ belongs to the dinosaur age." - You are so obsolete that I could delete you from the face of the earth.
"I believe this is all the faults of Ms ABC." - I blame you for every faults we are about to hear.

They have the capability to reverse work ethics and in a moment, they could wrong the rights and right their own wrongs. They could explain themselves out that what they have been doing as wrong is  now the gospel truths while those who have been doing right is wrong all these while. How does that reverse ethics come to be ? Shocking and really shocking ! 

They could make lone-task worker look greater than the team work, shame on the team, one entire team just got wiped out by one lone worker. They imply that the whole team is just  not good enough. This is like reverse synergy in actions. They agonise over how badly the team performance is over their lone-ranger achievement.  They basically want to frame that we are wrong and to be blamed.

When the negative emotions set in to the listeners, it will make them feel bad, rotten, guilty and angry. Often, they are caught off-guarded, they are not prepared for these tactics especially in meeting with other peers and bosses. 

In the course of my 25 years career and working in volunteer works for 10 years, I have met many such toxic personality. In fact, they are my friends, colleagues, comrades. They could make those statements while sitting just next to me and informing everyone in the meeting that I am the culprit, the idiot and the guy in the Wrong while he or she is the Mr / Ms Right ! I have come home from those confrontational meetings, with a part of me died in the process, my personality has been crucified as a public disgrace to all to see, my ego and pride went down the drain. I have done both extremes of strong reactions - shout back with stronger words to defend myself and remaining silence like a lamb. 

I have found some reactions useful that keep my sanity and does not hurt my health that much. Needless to say, after each episode of character massacre, we die a little inside, we are hurt, injured and need time to heal. It is probably impossible to have complete healing but healing is a journey and remember whatever that does not kill us will just make us stronger ! Here are some of my life-saving tactics each time I meet a toxic personality.

Give that personality a name. Name that which hurts you and it helps to explain why you are so exhausted after just a meeting of hearing them out. I often call these toxic personality a name - Energy Sucker. That is who they are and what they do. I could go into a meeting with high hopes of doing something great for the project, I came out depleted of all hope, feeling sorry for the project, my ego crashed. You could call them differently, the Yang Energy, the Sadist etc. 

Choose ears carefully before you speak. Chances are the Toxic personality would have poisoned every one's mind about your character and changed their minds about your seemingly overly helpfulness as motive before your own agenda. So, choose who you share with carefully. You do not need a lot of ears to listen to you, just choose the ones who could really listen, empathise and gives you good advise. Friends who stand by you no matter what others say of you. Friends who love you even when you are painted as unlovable. Run tho these friends and have a tearful sharing to voice out your grievances. 

Silence is golden. The best revenge for the toxic personality is to see them drink their own poison portions. There is no need to defend yourself before toxic personality. It is their great delight to see you having the need or urge to defend yourself. The defense will be seen as your lame excuses to cover your obvious wrongs. Say less rather than more. There is no need to provide an answer to the accusations they made of you. The truth is whichever stood the test in the long run is the winner. 

Ignore and move on. It will be great to say that we could forgive and forget. To forgive is such benevolent act of love. Well, you do not have to force yourself to do that. Ignore and move on is a good option. Work on your own life, improve yourself. After every toxic encounter, remind yourself to come out taller, stronger, firmer, better so that you could go higher and further ! 

Guard your heart from then on. Once the toxic personality has been identified by you and others, just guard your heart carefully, guard it so that it will not be hardened or hurt again. Remind yourself that you do not deserve to be treated so poorly, leave them alone and walk out as a free person. Stop lamenting your sorrowful stage, instead think of their sorrowful stage. 






Sunday, January 25, 2015

RIAM Method - How to do Scoping ?

Rapid Impact Assessment Method (RIAM) is a method that requires disciplines of scoping and analysing each issue one at a time. It shares similar principle of surveying science of whole to part. In surveying, we look at the overall picture, land area and cover from the larger to the in-situ area. We first recky (pre-survey) the area, get the starting survey point from another approved lot and we bring it to the area we want to study.

Whole-To-Part Principle - The Scoping
In RIAM, we begin with the overall picture and asking the overall strategic questions. Questions that could be even external factors to the issue of concern. In RIAM, this is the scoping process, the first of the assessment and this is an important stage. Scope wrongly, you will get incorrect assessment. Scope too broadly, you get everything under the sun as an issue of concern which could be too tedious to run through all in a matrix. Scope too narrowly, there will be issues omitted and overlooked, and it does not reflect the true picture of the situation.

During scoping process, ask if there is possibility of options or What-If scenarios to be considered, External factors that could are affecting the issue but cannot be taken into the assessment as the core issues. Be it development or policy options, there are :-

before and after scenarios, 
choices of materials and methods (options)  
possible external factors

What are the issues affecting the topic under assessment ? Under each of the category, list down components that are affecting the overall assessment.

PC
  • Will this policy or development option affect any item in the physical and chemical spheres of the earth ? 
  • Water quality, Permanent Constructions, Depletion of forest, Land Clearance, 
  • Is there a possibility of  using green technology ?
BE
  • What are the biological elements that are affected ?
  • Any Birds, animals, tree species affected ?
  • Rivers and sea pollution

EO
  • Will there be expenditure incurred ?
  • Will the income be affected in the future ?
  • Will the lifestyle change ?
  • Will there be change in job opportunities ?
SC
  • Will there be change in social status of the people ?
  • Will there be migration and integration of people ?
  • Will there be cultural changes ?
For each of these questions, list down the components that will be impacted by the changes due to topic in consideration. Take the case of a land development happening and the components scoped are likely to cover :-

PC
  • Change in water quality during development
  • Change in forest area due to land 
BE
  • Change in animal species moving out
  • Change in migratory birds coming in
  • Change in biodiversity 

EO
  • Cost of dvelopment
  • Cost of maintenance
  • Change in income due to development
  • Change in job opportunities 
  • Change in lifestyle
SC
  • Change in social status of the people
  • Change in migration and integration of people
  • Change in cultural values
Sometimes, there is External Factors that cannot be in the component listing but definitely need to be considered such as Impact of economic recession on the budget allocation.

Note :- 511 Words

Thursday, May 30, 2013

When you receive words of Praise

It is not often that we receive words of praise
especially in our workplace
where fictions and tensions abide in full force
especially when it comes from your bosses' mouths
that is really like the horses' mouths !

To soak on it could drown you
To pass it by is plain stupidity
To take it seriously you must be joking
To dwell on it you may get short-circuited
To ignore it you are a fool

The real answer is follow your heart
To ponder upon your heart
Toss and turn again and again
What this means to you
What it could mean
What does it take to arrive here
What do the bosses want in return

After all the pondering
it is business as usual
Back to the jobs and tasks
hopefully you have been renewed
with slightly more energy and zeal